Privacy Policy

1. Overview

BigJackpot ("Platform," "we," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy describes our practices regarding data collection, usage, disclosure, and protection when you interact with our educational lottery demonstration platform.

By accessing or using our services, you acknowledge and consent to the information practices described in this policy.

2. Information Collection

Information You Provide

We collect information you voluntarily submit when creating an account or contacting us:

• Complete name
• Email contact information
• Account access credentials
• Communication content
• Feedback and survey responses

Automatically Gathered Data

Our systems automatically collect technical information during your visits:

• Network address (IP)
• Browser software and version
• Operating system details
• Access timestamps
• Pages viewed and navigation patterns
• Referral sources

3. Information Utilization

We process your information for these specific purposes:

• Platform Access: Enabling account functionality and maintaining user sessions
• Service Delivery: Providing requested educational demonstrations and features
• Communication: Responding to inquiries and sending platform updates
• Enhancement: Analyzing usage patterns to improve user experience
• Security: Detecting and preventing unauthorized access or misuse
• Compliance: Meeting legal obligations and regulatory requirements
• Technical Support: Troubleshooting issues and resolving technical problems

4. Information Sharing Practices

We do not sell, lease, or trade your personal information to third parties. Information may be shared only in these circumstances:

Service Providers

We engage trusted third-party vendors who assist with:

• Website hosting infrastructure
• Email delivery services
• Analytics and performance monitoring
• Technical maintenance and support

These providers are contractually bound to protect your information and use it solely for specified purposes.

Legal Obligations

We may disclose information when required by:

• Valid legal process or court orders
• Government requests or regulatory demands
• Protection of our rights, property, or safety
• Protection of user safety or public interest

5. Data Protection Measures

We implement comprehensive security measures to safeguard your information:

• Encrypted data transmission using SSL/TLS protocols
• Secure password storage with hashing algorithms
• Regular security assessments and vulnerability testing
• Restricted access controls and authentication requirements
• Automated backup systems with secure storage
• Intrusion detection and monitoring systems

While we employ industry-standard security practices, no digital transmission or storage system can guarantee absolute security. We cannot ensure complete protection against all potential threats.

6. Information Retention

We retain your personal information for durations necessary to:

• Deliver ongoing services
• Fulfill legal and regulatory obligations
• Address disputes and enforce agreements
• Maintain operational records as legally required

Following the retention period, we securely delete or anonymize your personal information through approved disposal methods.

7. Your Privacy Rights

Under Canadian privacy legislation, you possess these rights:

• Access Rights: Request copies of personal information we maintain
• Correction Rights: Request updates to inaccurate or incomplete information
• Deletion Rights: Request removal of your information (subject to legal retention requirements)
• Restriction Rights: Object to specific types of processing
• Portability Rights: Receive your information in a transferable format
• Consent Withdrawal: Revoke previously granted consent

To exercise these rights, contact us at privacy@bigjackpotca.com.

8. Cookies and Tracking Technologies

We utilize cookies and similar technologies to enhance platform functionality. For comprehensive information about our cookie practices, please review our Cookie Policy.

9. Age Restrictions

BigJackpot is exclusively available to individuals 18 years or older. We do not knowingly collect information from minors. If we discover we have inadvertently gathered information from someone under 18, we will promptly delete that information.

10. Policy Modifications

We may periodically update this Privacy Policy to reflect:

• Changes in our operational practices
• New features or services
• Legal or regulatory updates
• Technological advancements

Significant changes will be communicated through:

• Updated policy posted on our website
• Revised "Effective Date" at the top
• Email notification for substantial modifications

Continued platform use after changes become effective indicates acceptance of the updated policy.

11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our information practices, contact:

12. Regulatory Compliance

BigJackpot's privacy practices comply with:

• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Provincial privacy legislation applicable in Canada
• Canadian Anti-Spam Legislation (CASL)
• Industry best practices for data protection

13. International Data Transfers

Your information may be processed and stored on servers located in Canada or other jurisdictions where our service providers operate. These locations may have different data protection standards than your residence. By using our platform, you consent to such transfers. We ensure appropriate safeguards protect your information regardless of processing location.

14. Do Not Track Signals

Our platform does not currently respond to "Do Not Track" browser signals. We treat all user data according to this Privacy Policy regardless of browser DNT settings.